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Transactions (CTRL+F11)

The TRANSACTIONS (Ctrl+F11) menu is used to open transaction history that has been saved. From this list, cashiers can view details, modify transactions (if permitted), and print receipts or invoices.
Because this feature touches recorded transaction data, the system may request a POS Approval Code (authorization) when performing certain actions, especially editing.

TRANSACTIONS (Ctrl+F11) menu on cashier page

Purpose of Transactions

The Transactions feature is used to:

  1. View saved transactions by period and customer type.
  2. Search for transactions by customer or member name.
  3. Open transaction details for review.
  4. Modify certain transactions.
  5. Print invoices (store receipts and online invoices).
  6. Run authorization control using the POS Approval Code for certain actions.

Accessing the Menu

In the POS application, Transactions can be accessed from the top menu:

  • TRANSACTIONS (Ctrl+F11): opens the transaction history list.
  • NEW (F11): creates a new transaction.
  • DRAFT (F7): saves a transaction as a draft.
  • OPEN DRAFT (Ctrl+F7): opens draft transactions.
  • CONTACTS (Shift+F5): manages contacts (customers or members).
  • SESSION (Ctrl+0): cashier session settings.

Note: the Pay (F10) button is used for ongoing transactions. For this page, the main focus is transaction history (Ctrl+F11).


Opening Transaction History (Ctrl+F11)

  1. From the cashier page, click TRANSACTIONS (Ctrl+F11).
  2. The system displays a Transactions popup containing a list of saved transactions.
Transaction History Popup

In the Transactions popup, the following are available:

  1. List tabs:
    • All
    • Customer
    • Member
  2. Search: "Search by name".
  3. Date range filter.
Filter and Search

Data Columns

The transaction list table displays:

  • No
  • Transaction Date
  • Total Transaction
  • Name
  • Action
Transaction list table and filters

Actions on Transaction History

In the Action column, the following are generally available:

  1. Edit / View Details (pencil icon)
    Opens the transaction for review or modification (depending on access rights).
  2. Print (printer icon)
    Displays the invoice/receipt for printing.

Edit and print access rights follow role and authorization rules.


Modifying or Viewing Transaction Details (Edit)

General flow:

  1. Open the Transactions popup via TRANSACTIONS (Ctrl+F11).
  2. Use search or date filter to find the transaction.
Transaction list and filter
  1. Click the Edit (pencil) icon on the selected transaction.
  2. If the system requests authorization, enter the code to continue.
  3. After passing authorization, make changes according to store policy.

POS Approval Code (Authorization)

For certain actions, the system may request an authorization code via a popup:

"Enter code to continue" then click Ok.

Authorization Code Popup

Code Format

The approval code can be a combination of letters (e.g.: M D V N D E) displayed in a special popup.


How to Generate a POS Approval Code

The code is generated from the web application (Admin menu):

  1. Go to the Admin menu.
  2. Open the detail page or add Admin.
Admin Menu
  1. Click the Generate POS Approval Code button.
Generate Code Button
  1. The system displays a popup: "Your POS Approval Code is".
  2. Click the COPY button to copy the code.
  3. Enter the code in POS when prompted.
POS Approval Code

Note: the code is an access control mechanism. Limit code distribution to authorized personnel only.


Modifying or Viewing Transaction Details (Edit)

General flow:

  1. After obtaining the POS Approval Code, you can directly view or edit previously made transactions.
  2. Click Ok to process the authorization code.
Authorization Code Entry
  1. If the code is valid, the system opens the transaction detail page.
  2. View transaction details or make changes according to permissions and store policy.
Transaction Details
  1. Save changes (if any) according to the applicable system flow.
Save Changes

Additional step (optional): 9. If the cashier already has a POS Approval Code (e.g., already copied from the Admin menu), the cashier can directly select a transaction and enter the code when prompted to view or edit existing transactions without needing to generate a new code.


Printing Invoices or Receipts

When selecting the Print action, the system displays an invoice preview that can be printed.

Invoice Preview

Invoice Types

Available format examples:

  1. Store Invoice

    • Compact receipt format.
    • Displays items, subtotal, total, paid, and change.
    Store Invoice
  2. Online Invoice

    • More complete invoice format.
    • Contains branch header, customer information, item details in a table, and total.
    Online Invoice
  1. Select a transaction from the history.
  2. Click the Print icon.
  3. The system displays an invoice preview.
  4. Click the Print button to print.

  1. Use date filters and search to find transactions faster.
  2. Only edit if permitted and in accordance with store SOP.
  3. Use the approval code only for authorization needs.
  4. Reprint the invoice after changes if needed as the latest proof.
  5. Make sure the code holder is an authorized person.